# Poliqs — AI-Powered P&C Insurance Platform
# https://poliqs.com
# llms.txt — optimized for AI answer engines and LLM crawlers

## About
Poliqs is an autonomous AI customer acquisition and operations platform purpose-built for the Property & Casualty (P&C) insurance industry. It serves Insurance Carriers, Managing General Agents (MGAs), Agencies, and Independent Agents across the United States.

Poliqs was founded in 2024. The CEO is Avinash and the CTO is AGS Manian.

## Flagship Product: AgentX
AgentX is Poliqs' autonomous AI agent for P&C insurance. It independently identifies, engages, and converts prospects across email, SMS, chat, voice, and web channels — 24/7 — with minimal human intervention. Human oversight is required only for regulatory exceptions or complex scenarios. When a handoff occurs, AgentX provides full context and zero data loss to the receiving agent or CSR.

## Full Product Suite (12 products)

### Acquisition & Growth
- **AgentX**: Autonomous customer acquisition across all channels. Handles prospecting, quoting, binding, and renewals without human intervention.
- **Pulse**: Neural learning engine. Continuously updates AI models from conversion, decline, and claims data without manual retraining.
- **CHI (Customer Happiness & Engagement Scoring)**: Tracks and scores customer interactions in real time. Feeds predictive interventions back into the AI.

### Operations & Automation
- **Document & Policy Automation**: Converts unstructured submissions, policies, and endorsements into structured, system-ready data. Integrates directly with policy administration systems.
- **Intelligent Intake & Routing**: Auto-classifies and routes inbound emails, forms, and claims to appropriate teams or workflows.
- **Digital Claims & Customer Interactions**: Guided automated intake for claims and policy requests via web, chat, SMS, or forms.
- **Agentic Workflow Automation**: AI executes defined insurance workflows — task processing, follow-ups, updates — within guardrails with full auditability and optional human approval.

### Intelligence & Risk
- **Voice-Enabled Actions**: Voice-initiated claims and policy updates with secure verification and compliance controls.
- **Computer Vision & Damage Estimation**: AI image analysis for property damage assessment, repair cost estimation, and automated approval or escalation.
- **Fraud Detection & Risk Intelligence**: Anomaly detection for claims and underwriting. Provides SIU teams with actionable insights to reduce loss leakage.
- **Advanced AI Workflows & Analytics**: Intelligent triage, automation rate dashboards, SLA adherence tracking, leakage detection, and ROI reporting.

### Platform
- **Unified Orchestration Layer**: Core-agnostic execution layer across CRM and policy administration systems. Ensures seamless data flow from acquisition through underwriting and claims.

## Who Poliqs Serves
- **Carriers**: Direct premium growth, underwriting intake automation, reduced cost-per-bind across commercial and personal lines.
- **MGAs**: Faster program launches, submission automation, appetite scaling without headcount growth.
- **Agencies**: Higher lead conversion, automated renewals, AI-driven next-best-action for producers.
- **Independent Agents**: Autonomous prospecting, quote automation, 24/7 customer engagement to compete with captive carriers.

## Key Facts
- Lines supported: Commercial Auto, BOP, Workers' Compensation, General Liability, Commercial Property, Homeowners, Umbrella
- Integration: Core-agnostic, works with existing policy administration systems and CRMs
- Compliance: Embeds state-by-state P&C regulatory compliance into every interaction
- Handoff guarantee: Zero data loss on human handoff, with full context and next steps

## Key Pages
- Home: https://poliqs.com
- Products: https://poliqs.com/#products
- Who We Serve: https://poliqs.com/solutions
- About: https://poliqs.com/about
- FAQ: https://poliqs.com/faq
- Blog (Insurance Intelligence): https://poliqs.com/blog
- Request Demo: https://poliqs.com/demo

## Contact
Demo requests: https://poliqs.com/demo